Contact Support
Fill in your email address and message. We will use the information you send only to understand your request and reply to you.
For parents and guardians: LeoLand is designed for young children, but this support form should be completed by an adult. Please avoid including unnecessary personal information about a child.
What to Include
Clear details help us understand the issue faster. When relevant, please include:
For technical issues
Describe what you were doing, what went wrong, and whether the issue happens again after reopening the app.
For purchases
Tell us whether the question is about a trial, subscription, in-app purchase, renewal, or access to paid content.
For privacy questions
Use the message box to describe your request. We may ask for extra details only if needed to handle your request.
For feedback
Share what you liked, what was confusing, or what you would like LeoLand to improve.
Child Safety Note
LeoLand does not require children to create accounts or provide personal information. This support page is for parents, legal guardians, and adult users.
Please do not include a child’s full name, date of birth, address, photos, voice recordings, passwords, or payment card information in your message.
Direct Email
You can also contact LeoLand support directly at support@leoland.uk.
LeoLand is provided by Anna Cherkashina, an individual developer based in Thailand.